Guest communications for London hotels
Great hotels don't just provide somewhere to stay.
They continually look for ways to make the guest experience better. Summit is a fully managed guest communications platform that helps your hotel inform guests, promote your own services and create commercial value — with no capital investment and no operational burden.
Already trusted in premium visitor environments including The London Palladium and LeShuttle terminals.
Our philosophy
The best hotels help guests make the most of their time in the city.
Summit exists to help you enhance that experience through a single, professionally curated platform…one that informs guests, showcases your facilities and funds itself through carefully selected partnerships. The screen is simply the delivery mechanism. The value is the continual curation behind it.
Built around the guest
Timely, relevant and genuinely useful throughout the stay
Guests come to London to experience the city. Alongside your own messaging, Summit helps them discover the things that make a stay memorable — presented in a way that enhances the guest experience rather than interrupting it.
01
Curated local content
Theatre productions, attractions, restaurants and cultural experiences, carefully selected to suit your guests and your location.
02
Your hotel, front and centre
Promote your restaurant, spa, events and services in the right place, at the right moment in the guest journey.
03
Useful with just a glance
Where appropriate, weather, visitor information and timely local updates give guests genuine everyday value.
The platform has been designed so it creates no additional work for the hotel. You keep complete control over what appears on screen. We handle everything else.
Technology and installation
Content scheduling and curation
Commercial partnerships
Day-to-day operation and support
Effortless for your team
Fully Managed
No capital investment
The platform has been designed so it creates no additional work for the hotel. You keep complete control over what appears on screen. We handle everything else.
A sustainable model
A professionally managed platform that also creates value
The platform is fully funded through carefully selected commercial partnerships that complement the guest experience. Every partner is agreed with you in advance. Alongside funding the service, this creates an additional revenue stream for your hotel, commercial value that supports the proposition without ever compromising the quality of the guest experience.
Questions we're often asked
Straight answers, before you ask
Who controls what appears on screen?
You do. All content, including any commercial partners, is agreed with you and remains under your control.
Is this just advertising?
No. This is a guest communications platform. Guest experience and your own messaging always come first; commercial partnerships fund the service and are selected to complement, not intrude.
How much work does it create for us?
Effectively none. Summit manages the technology, scheduling, partnerships and day-to-day operation on your behalf.
What does it cost?
There is no capital investment. The platform is funded through commercial partnerships, and it creates an additional revenue stream for the hotel.
Will it fit our environment?
The platform is designed for premium hospitality settings and tailored to complement your space and brand, as it already does in environments like The London Palladium.
Trusted where guest experience is paramount
Proof of capability
The London Palladium
LeShuttle Terminals
Let’s talk
See how Summit would work in your hotel
Request a short, no-obligation overview tailored to your property.
We'll show you exactly how the platform enhances the guest experience and creates value for your hotel.
A tailored walkthrough for your property
No capital investment, no operational burden
You retain full control of on-screen content
Prefer to talk it through?